The Tech Support Report (TSR) generates a detailed report of the SonicWall security appliance configuration and status, and saves it to the local hard disk using the Download Report button. This file can then be e-mailed to SonicWall Technical Support to help assist with a problem.
Before emailing the Tech Support Report to the SonicWall Technical Support team, complete a Tech Support Request Form at https://www.MySonicWall.com/. After the form is submitted, a unique case number is returned. Include this case number in all correspondence, as it allows SonicWall Technical Support to provide you with better service.
