The Tech Support Report generates a detailed report of the SonicWALL security appliance configuration and status, and saves it to the local hard disk using Export Reports. This file can then be e-mailed to SonicWALL Technical Support to help assist with a problem.
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TIP: You must register your SonicWALL security appliance on mysonicwall.com to receive technical support.
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Before e-mailing the Tech Support Report to the SonicWALL Technical Support team, complete a Tech Support Request Form at https://www.mysonicwall.com. After the form is submitted, a unique case number is returned. Include this case number in all correspondence, as it allows SonicWALL Technical Support to provide you with better service.