1 Click the Console tab, expand the Diagnostics tree and click Snapshot Status. The Snapshot Status page displays.
2 Select the snapshot or diagnostics that you want to view from the Diagnostics requested list box.
3 To view the information, click View Snapshot Data.
4 To save the information to a file that you can send to technical support, click Save Snapshot Data.
5 To delete the information, click Delete Snapshot Data.
6 To refresh the information, click Refresh Snapshot Data.