Reporting : GMS Reporting Overview

Troubleshooting Reports
One of the most common reasons when a report does not display is that no data is available for the selected appliance. There are several reasons why you might see this error. GMS displays the most likely reason(s) and gives you instructions for ways to resolve the problem.
The most common examples are shown below.
Appliance is in a Provisioned State:
GMS is waiting for a handshake response signal from the appliance. Generally, the TreeControl menu also flags the appliance with a lightning bolt on a yellow background.
Appliance is Down
No Matching Records Found
There might be no data available for a variety of reasons. The most common causes are listed in this message, along with actions to take.