Clicking the Start Meeting button starts the meeting. Only the Coordinator and Assistant can start a meeting. Secure Virtual Meeting provides the following benefits:
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Secure connections - 256-bit AES SSL encryption of the data by the SonicWALL SRA appliance provides a secure environment for the data and assists in the effort to be compliant with regulations like Sarbanes-Oxley and HIPAA.
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Time and cost savings - Secure Virtual Meeting eliminates the need to visit customer sites and reduces the average time-to-resolution of support calls.
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Educational tool - Trainers and support staff can use Secure Virtual Meeting to remotely show customers how to use programs and tools.
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Configurable environment with multiple functions - Meeting parameters can be configured for specific meetings, in addition to meeting configurations that apply to all virtual meetings.
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Meeting functions - Meeting attendees may perform several functions, such as polling meeting attendees, text chatting, and switching who shares their desktop or controls the meeting.
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Secure Virtual Meeting has several user roles:
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Coordinator (Owner of the meeting) - The Coordinator must be a SonicWALL SRA user on the appliance. The Coordinator schedules, sets up, and controls the meeting. In addition, the Coordinator has the sole power to promote a Participant to the Assistant.
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Assistant (Coordinator-designated Assistant) - The Coordinator selects an Assistant from the list of available Participants and assigns the Assistant privileges. When the Coordinator exits the meeting, the Assistant automatically becomes the Coordinator. A meeting may have multiple Assistants, each with the same or a different set of privileges. An Assistant need not be a user of the SSL-VPN appliance. Possible Assistant privileges are:
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Host - The Host is a Participant who shares their desktop with all Participants in the meeting. When a meeting begins, the Host’s desktop is shown to all Participants. The Host can be changed by the Coordinator during the meeting by selecting any available Participant. If a Host is not explicitly set when the meeting starts, the Coordinator becomes the Host. Only one Participant is designated as the Host at any one time.
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Participant (User with credentials to join the meeting) - A Participant must enter a meeting code before they can join a meeting. The code required to join the meeting is determined by the Coordinator prior to the meeting. After joining a meeting, the Participant can view the shared desktop and chat with another attendee privately or type a message in the Chat window that is visible to all attendees. A Participant becomes the Assistant if selected by the Coordinator or by an Assistant who has the required privilege.
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View-only Participant (User with limited meeting capabilities) - The Coordinator may designate any Participant as a View-only Participant. A View-only Participant cannot be assigned any privileges nor become an Assistant or Host.
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The Virtual Meeting Coordinator performs the following tasks:
The following functions can be performed from the lobby by clicking buttons:
Clicking the Start Meeting button starts the meeting. Only the Coordinator and Assistant can start a meeting.
Clicking the Stop Meeting button stops the meeting. Only the Coordinator and Assistant can end the meeting.
Clicking the Polling button opens the polling window where you can load, edit, and start a poll for Participants currently in the meeting. Only the Coordinator and Assistant can initiate polling.
Clicking the Invite button sends an email invitation to Participants. Only the Coordinator and Assistant can invite Participants.
Clicking the Reschedule Meeting button reschedules the meeting start and end times. Only the Coordinator and Assistant can reschedule a meeting.
Clicking the Request Host button informs the Host that you want to become the Host and share your desktop. Only Participants who are not currently the Host can request to become the Host.
Clicking the Quit button exits the meeting and return to the meeting selection window. Anyone in the meeting can quit the meeting.
Clicking the Start Sharing button shares the Host desktop with all Participants in the meeting. Sharing is only available during a meeting.
Clicking the Stop Sharing button stops sharing the Host System desktop. Only the Host can stop sharing and only while in the sharing state (after Start Sharing has been selected).
Clicking the Request Control button requests that the Host give you control of the keyboard and mouse. Only Participants who aren’t the Host can request control.
The Invite button is available for the Coordinator or Assistants with invite permission. It opens the invite dialog if the lobby is not open.
The Polling button is available for the Coordinator or Assistants with polling permission. It opens the polling dialog.
The Chat button is available for all Participants, including View-only Participants. It opens a chat dialog if the lobby is not open.
The Lobby button is available for all meeting members, including View-only Participants. If the lobby is hidden during a meeting, it displays the lobby window when the Host is sharing the screen.
The Options button opens the Meeting Settings window and is available for all Participants.
The Viewer button is available for all Participants except the Host. It toggles the window between the Participant’s window and the Host’s desktop.
The About button opens the About dialog, which identifies the Secure Virtual Meeting client and version. The About button is available for all meeting members, including View-only Participants.
