user_RDP

Using Remote Desktop Bookmarks

Remote Desktop Protocol (RDP) bookmarks enable you to establish remote connections with a specified desktop. Dell SonicWALL SSL VPN supports the RDP5 standard with Java, ActiveX, and HTML5 clients. RDP5 ActiveX can only be used through Internet Explorer, while RDP5 Java can be run on any platform and browser supported by the Dell SonicWALL SSL VPN. The basic functionality of the two clients is the same; however, the Java client is a native RDP client and supports the following features that the ActiveX client does not:

• Redirect Printers

• Redirect Ports

• Redirect Drives

• Redirect SmartCards

• Redirect clipboard

• Redirect plug and play devices

• Display connection bar

• Auto reconnection

• Desktop background

• Bitmap caching

• Menu/window animation

• Visual styles

• Window drag

If the Java client application is RDP 6, it also supports:

• Dual monitors

• Span monitors

• Font smoothing

• Desktop composition

• Remote Application

The Dell SonicWALL SSL VPN also supports the Terminal Services (Using Tunnel) bookmark, which uses the NetExtender Client to tunnel RDP data, and does not need Browser Plug-ins to function. This bookmark should be used if your system is experiencing issues with RDP disconnect/reconnect that commonly occur when using the Windows 8 OS.

This bookmark works just like the existing RDP bookmarks, and the bookmark setting page is same as RDP ActiveX/Java bookmark. All the advanced options are exactly same, but this bookmark starts the NetExtender Client first before launching the native RDC client. So this bookmark needs the NetExtender connection allowed to the portal.

This bookmark would start the NetExtender connection if it’s not connected, and add host route to the NetExtender adapter. If the NetExtender connection is done by this RDP bookmark, after the RDP connection is closed, it need to be auto disconnect the NetExtender connection.

Note RDP bookmarks can use a port designation if the service is not running on the default port.

Tip To terminate your remote desktop session, be sure to log off from the Terminal Server session. If you wish to suspend the Terminal Server session (so that it can be resumed later) you may simply close the remote desktop window.

1. Click the RDP bookmark. Continue through any warning screens that display by clicking Yes or Ok.

Enter your username and password at the login screen and select the proper domain name from the drop-down menu.

3. A window is displayed indicating that the Remote Desktop Client is loading. The remote desktop then loads in its own windows. You can now access all of the applications and files on the remote computer.

For information on configuring options for RDP bookmarks, see RDP ActiveX, Java, and HTML5 Bookmarks.