On the Anti-Spam > Junk Box View page, the SonicOS administrator can view, search, and manage all email messages that are currently in the Junk Store on the Exchange or SMTP server. This functionality is only available if the Junk Store is installed.
The Junk Box View page allows the administrator to access the Junk Store for all users. Only messages belonging to one of the Email Threat Categories that are set to Store in Junk Box on the Anti-Spam > Settings page will be included in the Junk Store.
The SonicOS administrator can search the Junk Store for a text string in any of the following email fields:
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The administrator can select one or more email threat categories to search.
To search the Junk Store, perform the following steps:
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Step 1
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On the Inbound tab of the Anti-Spam > Junk Box View page, type the text for which to search
into the Search
text box.
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Step 2
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Select the desired email field in which to search from the
in
drop-down list.
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Step 3
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Select one or more checkboxes for the email threat categories to search. Categories that are
not selected will not be searched.
Only messages belonging to one of the Email Threat Categories that are set to Store in Junk Box on the Anti-Spam > Settings page are included in the Junk Store. However, all categories are listed on this page, whether or not any messages of that type are stored in the Junk Store. |
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Step 4
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Click the
Go
button to perform the search.
The results are displayed in the bottom section of the page. |
The SonicOS administrator can use the buttons at the top and bottom of the search results list to perform the following Junk Store management tasks on the Anti-Spam > Junk Box View page:
Check All – Select the checkbox for all lines on the page. If there are more lines in the search results than are displayed on the current page, only the results on the current page are selected.
Uncheck All – Clear the checkbox for all lines on the page. If there are more lines in the search results than are displayed on the current page, only the results on the current page are cleared.
Delete – Permanently delete the selected message(s) from the Junk Store
Unjunk – Remove the selected message(s) from the Junk Store and deliver them to the user(s) to whom they are addressed. The delivery time and date will be set by the Exchange server when each message is delivered to the user mailbox.
Send Copy To – Keep the selected message(s) in the Junk Store, and send a copy of it or them to a user.
Display – Set the number of lines of the search results to display on the page. The choices are 10, 25, and 50 lines per page. Pagination controls are provided to navigate to the first page, previous page, next page, and last page of the results.
Sort – Click any of the column headings in the results list to sort the results by that field.
To manage the Junk Store, perform the following steps:
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Step 2
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To permanently delete the selected messages from the Junk Store, click the
Delete
button at the top or bottom of the list.
The selected messages are deleted immediately – there is no confirmation dialog box before the deletion. If the deletion is successful, a green notification is displayed at the top of the page. If the deletion fails, the notification is red. |
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Step 3
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To remove the selected messages from the Junk Store and deliver them to the users, click the
Unjunk
button.
The selected messages are unjunked and sent immediately – there is no confirmation dialog box before the action. If the action is successful, a green notification is displayed at the top of the page. If the action fails, the notification is red. |
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Step 4
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To send a copy of the selected messages to a user, click the
Send Copy To
button. Type the email address into the Send Copy To
dialog box and then click Send
.
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